I'm trying to review a form that I submitted, but all I see is a blank pdf.
- Please review our full troubleshooting article here.
I'm trying to upload my .doc file, which I created with Amazon, but it won't upload!
- Try saving the file as a pdf and uploading.
I uploaded a file that I want to delete. How do I do that?
- Currently, applicants cannot delete their own files. You may either contact HR, or Tech Support via the help link below.
I have another technical question which wasn't answered here.
We work hard to make sure our software works as intended, but problems occasionally slip through. You can help us help you by thoroughly describing the issue you experienced.
- Include the full URL (web address) of the page with the problem
- Tell us what internet browser you are using? (Alt + H will usually bring up the menu that tells you)
- If any errors were displayed, please copy and paste the text and any numbers they contain
- Include a screen shot of the page and any error messages (The print screen button takes a snapshot of your screen. You can paste it into your email to us.)
There are some other things you can do to help us:
- See if the same thing happens when you use a different browser or computer
- See if the problem happens every time or only sometimes
Then email (firstname.lastname@example.org) or call us (1-800-385-1494 #2) with the information so that we can resolve your problem.
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